Troubleshooting, Technical specifications – Intelix DIGI-HD-XR User Manual

Page 4

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8001 Terrace Ave
Suite #201
Middleton, WI 53562

Phone: 608-831-0880
Toll-Free: 866-4-MATMIX
Fax: 608-831-1833

Troubleshooting

Symptom

Possible Solutions

No signal

Status LED is off

Verify that both ends of the twisted pair
cables use 568B crimp pattern.

Swap the twisted pair cables in the A and B
RJ45 inputs on the receive balun.

Verify HDMI cables and source and
destination HDMI ports are operational.

No signal

Verify the power supplies are connected to
both the send and receive baluns.

Verify the power LEDs on both the send
and receive units are brightly illuminated.

Unusual colors in the
video

Power off the destination device and
power it back on to force renegotiation.

Unplug and re-plug the HDMI cable from
receive balun to force renegotiation.

No signal

Screen is completely
snowy

Speckling in the video
image

Occasional signal
dropouts

Video without audio

Use shorter runs of twisted pair cabling.

Drop the HDMI signal to the next lower
resolution; i.e., decrease resolution from
1080p to 1080i, etc.

Replace the twisted pair cable with a
higher grade twisted pair cable; i.e.,
replace Cat 5e with Cat 6.

Speckling in the video
image

If the destination device is incapable of
displaying the video signal, alter the source
signal; i.e., decrease resolution from 1080p
to 1080i, etc.

Video without audio

Change source device to output PCM other
than Bitstream audio.

Enable PCM down sampling if supported by
your source device.


The Intelix DIGI-HD-XR conforms to HDMI and HDCP specifications.
Intelix does not guarantee operation with devices that do not conform
to these specifications. The Intelix DIGI-HD-XR passes HDCP signals and
does not manipulate them in any way.


Distances and picture quality may be affected by cable grade, cable
quality, source and destination equipment, RF and electrical
interference, and cable patches.












Twisted Pair
extender cables
must be crimped
using the T568B
standard! T568A is
not supported and
can cause video
loss.

Technical Specifications

Maximum Distance per

Linked Unit

(Cat 5e)

1080p: 100’
1080i/720p: 200’
480i/480p/576i/576p: 200’

Maximum Distance per

Linked Unit

(Shielded Cat6a)

1080p: 150’
1080i/720p: 300’
480i/480p/576i/576p: 300’

Maximum Linked Units

5

Supported Video Resolutions

480i, 480p, 576i, 576p, 720p, 1080i, 1080p

Supported Audio

Dolby TrueHD 7.1, Dolby TrueHD 5.1,
Dolby Digital 5.1, DTS-HD Master Audio
7.1, DTS-HD Master Audio 5.1, DTS 5.1,
PCM 2.0, PCM 5.1

3D Support

Side by side half frame
Top and bottom half frame

Video Amplifier Bandwidth

1.65 Gbps

Output Video

HDMI 1.3 with HDCP

Compliancy

HDMI 1.3b

Input DDC Signal

5.0 volts p-p (TTL)

Input Video Signal

0.5 to 1.0 volts p-p

Supported IR Carrier

Frequency

36 – 40 kHz

IR Wavelength

940 nm IR

IR Frequency

38 kHz

Cabling

HDMI: One Cat5e UTP cable
HDMI & IR: Two Cat5e UTP cables

Connectors

Two (2) Shielded RJ45 inputs
Two (2) Shielded RJ45 outputs
One (1) IR input
One (1) HDMI output

Enclosure Painted Steel

Maximum Power

Consumption

5 watts

Dimensions

110mm x 66mm x 23mm

Power Supply

5 VDC / 1A

Operating Temperature

38 ° C

Regulatory

CE, RoHS

Shipping Weight

1 lbs.

ESD Protection

16kV

Diagnostic Indicators

Status and power LEDs

Warranty

2 years

Includes

DIGI-HD-XR, Power Supply, IR eye,
Mounting brackets (2)

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