Technical specifications, Troubleshooting – Intelix VGA-HD User Manual

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8001 Terrace Ave.
Suite #201
Middleton, WI 53562

Phone: 608-831-0880
Toll-Free: 866-4-MATMIX
Fax: 608-831-1833

Technical Specifications

Supported Video Input Resolutions

640x480 to 1920x1200

Supported Video Input Formats RGB

Supported Audio Input Analog stereo audio (-10dBv)

Supported Video Output Resolutions

Digital video scaling to the following resolutions and refresh rates:

640x480, 800x600, 1024x768, 1280x768, 1280x800, 1280x1024,
1360x768, 1366x768, 1440x900 @ 50/60/75 Hz

1400x1050, 1600x1200, 1680x1050, 1920x1200 @ 50/60 Hz

480p

@ 59.94/60 Hz

576p

@50 Hz

720p @ 25/29.97/30/50/59.94/60 Hz

1080i @ 50/59.94/60 Hz

1080p @ 23.98/25/29.97/30/50/59.94/60/75 Hz

Audio Output 2 channel PCM

Dip switch modes Switch one: EDID HDMI pass-through on and off

Switch two: Toggle 1920x1080 w/stereo and 1280x720 w/stereo EDID
presets

Connectors (1) Computer video input (HD15F)

(1) Stereo audio input (3.5mm TRS)
(1) HDMI video output (Type A)
(1) Power input (5.5mm DIN mini connector)

Enclosure Metal

Dimensions 4.35” x 3.00” x 0.95”

Power 5 VDC

Regulatory CE, RoHS

ESD Protection Yes

Diagnostic Indicators Power LED, Status LED

Warranty 2 years


Troubleshooting

Symptom

Possible Solutions

No signal

Status LED is off

Verify source output is working properly.

Verify HDMI cable and destination HDMI port are operational.

Verify display is HDMI compatible.

No power

Verify the power supply is connected to an active outlet.

No signal

Disconnect VGA cable from source. Wait 30 seconds for operating system to reset to normal operation.
Reconnect VGA cable to source.

Drop the HDMI signal to the next lower resolution; i.e., decrease resolution from 1080p to 720p, etc.

Video without audio

Check the audio level from the source device.

Verify the audio cable is in working properly and is securely installed on the source device and converter.

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