Ip620, Numbers and settings field descriptions – IPitomy IP620 User Manual User Manual

Page 38

Advertising
background image

Smarter Business Communications

IP620

H D - E Q U I P P E D

E N T E R P R I S E - G R A D E

V O I C E E N D P O I N T

- 38 -

Numbers and Settings field descriptions

Fields

Description

Play the Incoming Message to Caller before

Starting Search

When Enabled (checked), the system plays the Status Prompt to the

caller.

Record the Caller’s Name and Play it to

You

When Enabled (checked), the caller will be asked to record their

name, and will announce that recorded name prior to prompting the

called party to accept or reject the call.

Play the Unreachable Message if You

Could Not Be Found

When Enabled (checked), this will play the Sorry Prompt if the call is

not answered, otherwise it goes right to the voicemail greeting.

Number of Seconds to Total Search Time

so Caller Has Time to Listen & Record

This allows you to configure how many seconds the system will

spend searching for the called party. Default is 12 seconds.

Call From Prompt

This plays when

Record the Caller‟s Name and Play it to You is

enabled (checked). The system default message is

“Incoming Call

From” followed by the recording the caller made of their name.

No Recording Prompt

This plays when

Record the Caller‟s Name and Play it to You is

disabled (not checked). The system default message of

“You have

an incoming call” followed by the Options Prompt.

Options Prompt

This plays after you have answered the call and prompts you to press

either “1” to accept the call or “2” to reject the call. The system

default message can be changed, but the options remain the same.

Please Hold Prompt

This plays to the caller alerting them that the system is going to find

the user they are trying to reach. The system default message of

“Please hold while I try to locate the person you are calling” will

play during the search process.

Status Prompt

This plays the system default message of

“The person you are

calling is not at their desk,

I will try to locate them for you”.

Sorry Prompt

This plays if the person could not be reached or they reject the call.

The system default message of

“I’m sorry, but I was unable to

locate the person you were calling”.

Music On Hold

This allows you to specify a particular Music On Hold playlist to play

to the caller during the search process. The system default Music on

Hold (set at PBX SetupMusic on Hold) will play when this

parameter is set to system default.

Numbers

If selected (checked), the Follow Me feature will try to either

simultaneously or in sequence of priority to try and locate you by

using this call list.

Advertising