MK Diamond MKDX Profile Milling Machine - Manual (Page 38)

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Ordering Information
You may order MK Diamond products through your local MK Diamond distributor or, you may order
direct from MK Diamond.
NOTE: There is a $25.00 minimum order when ordering direct from MK Diamond. All purchases must
be made using VISA or MasterCard.
When ordering direct from MK Diamond, please have the following information ready before calling:
• The Model Number of the machine
• The Serial Number of the machine
• Where the machine was purchased and when
• The Part Number for the part(s) being ordered
• The Part Description for the part(s) being ordered
All parts may be ordered by calling toll free to (800) 421-5830 or (310) 539-5221 and asking for
Customer Service. For technical questions, call (800) 474-5594 or (310) 257-2845.
Return Materials Policy
To expedite the service relative to the return of a product purchased through MK Diamond, please
observe the following:
NOTE: When returning items, they must have been purchased within the previous twelve (12)
months.
• Have the Model Number of the machine
• Have the Serial Number of the machine
• Have the location of where the machine was purchased and when
• Contact Customer Service for approval to return the item(s)
• Follow the packaging instructions in the following section
• Ensure your item(s) are prepaid to the destination
For returned items, call toll free to (800) 421-5830 or (310) 539-5221 and asking for Customer
Service. For technical questions, call (800) 474-5594 or (310) 257-2845.
Packaging Instructions
• Package the part in its original container or one of comparable size
• Ensure all parts are secured in the packaging to prevent moving
Authorized Service Centers
For quicker repair time, you may contact MK Diamond Customer Service, toll free at (800) 421-5830
or (310) 539-5221 for the Authorized Service Center closest to you. For technical questions, call
(800) 474-5594 .
MKDX ACCESSORIES, ORDERING AND RETURN INFORMATION
ACCESSORIES, ORDERING AND RETURN INFORMATION