Process system support, Additional resources, Process system support additional resources – Rockwell Automation 7477-IC2VC PlantPAx Server and Workstation Bundles User Manual User Manual

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Publication 7477-UM001A-EN-E - August 2009

Chapter 1 PlantPAx Servers and Workstations

Use the cloning utility to:

• Create, resize, or delete a recovery partition on the hard disk drive.
• Create a back-up of the active system image in the recovery partition of

the hard drive.

• Restore an archived system image from the recovery partition.
• Use the ghost utility to manually perform system operations to create a

bootable CD or DVD with a back-up image.

For information on using the cloning utility, see the Cloning Utility Technical
Data, publication

6000-TD001

. This publication is available on the desktop of

each PlantPAx computer in the folder named PlantPAx Documentation, as
well as via Literature Library.

Process System Support

PriorityConnect Systems Support offers support tailored for process
automation systems available through TechConnect Support. PriorityConnect
contracts offer these features:

• Highly experienced team of engineers with training and systems

experience across the entire Integrated Architecture system for both
process systems

• Process support at a systems level provided by process engineers
• Priority case handling by Senior Systems Support Group with proactive

case resolution follow-up

• Unlimited online support requests
• Access to hundreds of other support engineers as needed
• Use of online remote diagnostic tools
• Access to otherwise restricted TechConnect Knowledgebase content
• Technical Reference Library DVD
• 24x7x365 phone-support coverage upgrade option

For more information, contact your local distributor or Rockwell Automation
representative, or visit

http://support.rockwellautomation.com

.

Additional Resources

See these documents for more information.

Resource

Description

PlantPAx Process Automation System Quick
Start, publication

7477-QS001

Startup a new PlantPAx server or workstation and configure Windows settings.

PlantPAx Process Control System Profile,
publication

PROCES-SG001

Overview of the three typical process architectures: independent, centralized, and
distributed.

PlantPAx Process Automation System
Reference Manual, publication

PROCES-RM001

Architecture definitions and design recommendations for PlantPAx process automation
systems.

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