Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 2711-L6Cxx_B6Cxx PanelView 600 Terminals Installation Instructions User Manual
Page 16: New product satisfaction return
 
Publication 2711-IN010G-EN-P - February 2009
PN-40536
Supersedes Publication 2711-IN010F-MU-P - August 2007
Copyright © 2009 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in 
using its products. At
, you can find
technical manuals, a knowledge base of FAQs, technical and application notes, 
sample code and links to software service packs, and a MySupport feature that you 
can customize to make the best use of these tools.
For an additional level of technical phone support for installation, configuration and 
troubleshooting, we offer TechConnect support programs. For more information, 
contact your local distributor or Rockwell Automation representative, or visit 
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review 
the information that's contained in this manual. You can also contact a special 
Customer Support number for initial help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully 
operational when shipped from the manufacturing facility. However, if your 
product is not functioning and needs to be returned, follow these procedures.
PanelView, PanelView 600, Allen-Bradley, Rockwell Automation, and TechConnect are trademarks of 
Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
United States
1.440.646.3434
Monday – Friday, 8 a.m. – 5 p.m. EST
Outside United 
States
Please contact your local Rockwell Automation representative for any 
technical support issues.
United States
Contact your distributor. You must provide a Customer Support case number 
(call the phone number above to obtain one) to your distributor in order to 
complete the return process.
Outside United 
States
Please contact your local Rockwell Automation representative for the return 
procedure.