Bowflex TreadClimber 5000 - Manual (Page 35)

Owner’s Manual 31
Never attempt to make any diagnostic repairs on your own. Alway contact a Bowflex ® TreadClimber ®
representative at 1-800-605-3369. Allow them to guide you through the diagnostice process.
Getting Access to the TC5000/TC3000 Motor Control Board (MCB)
It is possible that you will need to be able to locate the Motor Control Board (MCB)
during a service call to a TreadClimber ® Representative at 1-800-605-3369.
The TC5000 MCB is located behind the right Plastic Drive Cover. Remove the right
Plastic Drive Cover by using a #2 Phillips head screwdriver to unscrew the (3) #10
Phillips head screws attaching the Drive Cover to the base. Gently pull the right
Plastic Drive Cover from the base of the unit, carefully setting the Drive Cover and
the screws aside until you have completed your diagnostics with a TreadClimber ®
Representative.
Once you remove the Drive Cover, you will see the MCB.
A TreadClimber
® Representative at 1-800-605-3369 will help you locate the LED lights on
the MCB and guide you through basic diagnostic maintenance from this point—never
attempt to repair or diagnose the TreadClimber ® Machine without making a call to a
TreadClimber ® Representative.
Removing the Right Plastic
Drive Cover
MCB – MCB Cover not shown
for clarity
Hot or Burning Odor
First check whether machine can calibrate and run properly. If machine calibrates and no error codes are displayed, this
indicates that there are no problems with the motor, motor control board, or console.
Note: In most cases these are normal odors generated as the machine breaks in. There are various coatings that emit
odors when they are new and subjected to the heat of normal machine operation. This process can be hastened
by running the TreadClimber ® fitness machine at 3 mph for approximately one hour. This should give the odors a
chance to dissipate. Also, odors may occur any time a motor or motor control board is replaced. If machine is not
new and no parts have recently been replaced, an odor may indicate belt lubrication is required. Refer to Walking
Belt and Deck Lubrication for procedure and frequency.
Troubleshooting
Console Power Low Voltage Power AC Connected Motor Short Motor Short DC Present for Motor
LEDs on Motor Control Board