Metrohm 774 Oven Sample Processor - Manual (Page 160)

6 Appendix
774 Oven Sample Processor, Instructions for use 154
6.7 Warranty and Conformity
6.7.1 Warranty
The warranty on our products is limited to defects that are traceable to ma-
terial, construction or manufacturing error which occur within 12 months
from the day of delivery. In this case, the defects will be rectified in our
workshops free of charge. Transport costs are to be paid by the customer.
For day and night operation, the warranty is limited to 6 months.
Glass breakage in the case of electrodes or other parts is not covered by
the warranty. Checks which are not a result of material or manufacturing
faults are also charged during the warranty period. For parts of outside
manufacture insofar as these constitute an appreciable part of our instru-
ment, the warranty stipulations of the manufacturer in question apply.
With the regard to the guarantee of accuracy, the technical specifications in
the instruction manual are authoritative.
Concerning defects in material, construction or design as well as the ab-
sence of guaranteed features, the orderer has no rights or claims except
those mentioned above.
If damage of the packaging is evident on receipt of a consignment or if the
goods show signs of transport damage after unpacking, the carrier must be
informed immediately and a written damage report demanded. lack of an
official damage report releases Metrohm from any liability to pay compen-
sation.
If any instruments and parts have to be returned, the original packaging
should be used if at all possible. This applies above all to instruments, elec-
trodes, burette cylinders and PTFE pistons. Before embedding in wood
shavings or similar material, the parts must be packed in a dustproof pack-
age (for instruments, use of a plastic bag is imperative). If open assemblies
are enclosed in the scope of delivery that are sensitive to electromagnetic
voltages (e.g. data interfaces etc.) these must be returned in the associated
original protective packaging (e.g. conductive protective bag). (Exception:
assemblies with built-in voltage source belong in a non-conductive protec-
tive packaging). For damage which arises as a result of non-compliance
with these instructions, no warranty responsibility whatsoever will be ac-
cepted by Metrohm.