HCO MB500 - Manual (Page 25)

Page | 24
15. Low Power problems
When the camera power is low the system will not be stable, you may observe
abnormal screen displays or automatic camera reboot. Change your batteries.
16. Camera fails to detect motion.
i. Ensure batteries test full; replace batteries if necessary
ii. Ensure SD card is NOT locked and compatible with camera; take test pictures in
‘Live Preview’ mode.
iii. Ensure
‘Quiet Time’ is set correctly
iv. Ensure camera is mounted correctly. Note: hot weather, humidity, and rain will
reduce PIR sensing distance; move camera closer if required.
v. Typically mounting the camera at a height of 3-4 feet will maximize detection
distance, this will depend slightly on the size of game you are trying to observe.
vi. Camera may be angled up too high or too low thereby allowing subjects to walk
under or over the PIR motion detection window; adjust camera position and try
again.
17. Images are blurry (stills or motion)
i. UWAY offers some of the best picture quality. Although we try to cover every
scenario, it is important to realize that different environments and conditions will
affect the picture quality.
ii. Blurry still images may result from interference with focal points; for example
distance from camera, trees, brush, may affect focus point.
iii. Fog, condensation, water drops, snow, dust, direct sunlight, etc can all reduce
picture quality.
iv. Motion blur may result when object moves too quickly. Blur will be compounded
during night and low light situations. The UWAY camera has been finely tuned to
maximize picture quality while balancing other interactions such as battery life,
trigger speed, and IR lighting distance.
18. Night images are dark
i. Ensure batteries are fully charged. Use Lithium or high quality NiMH
rechargeable batteries.
ii. Cold temperature will reduce battery output to IR lights.
iii. Remove brush, grass, and other debris that may prevent IR light from reaching
its potential.
19. Too many empty pictures/video or false triggers
i. Ensure camera is mounted on a solid surface; trees and surface may move in
wind causing camera to trigger falsely.