HCO MB500 - Manual (Page 27)

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WARRANTY INFORMATION
This UWAY camera is warranted to be free from defects in material and workmanship for
1 year from the original date of purchase when purchased through an authorized dealer.
UWAY will, at its option, repair or replace your camera with the same or comparable
model, free of charge (shipping charges may apply) for a period of (1) one year from the
original date of purchase in the event of a defect in materials or workmanship occurring
with normal use. This warranty only extends to the original retail purchaser. Purchase
receipt or other proof of date of original purchase is required before warranty
performance. The warranty on any replacement product provided under this warranty
shall be for the unexpired portion of the warranty period applicable to the original product.
This warranty extends solely to failures due to defects in materials or workmanship
occurring during normal use. It does not cover normal wear of the product. This warranty
is void if: the product housing has been removed, if the product's label, logo or serial
number have been removed, or if the product fails to function properly as a result of
accident, misuse, abuse, neglect, mishandling, misapplication, non-compatible batteries,
faulty installation, setup, adjustments, improper maintenance, alteration, maladjustment
of controls, modification, power surges, service by anyone other than UWAY or UWAY
authorized service center or acts beyond the manufacturer's control. Should your product
prove defective during this warranty period, please contact us to obtain a RMA number
prior to returning the defective unit.
*RMA number is required for all returns.
If the product is beyond the warranty period, the price for repairing or replacing may vary.
International customers pay different amount of shipping & insurance. We will send
detailed shipping information along with the RMA number. Include with your camera the
RMA form and a copy of your dated cash register receipt or other proof of purchase.
*Please contact us if you have any questions or problem while using the camera before
you request a RMA number and send the camera back for repair.
Some problems may be solved easily with help from customer service.
CAMERA REPAIR
Repairs for damages not covered by the warranty will be subject to a charge. Please
contact
UWAY to discuss repair options not covered under warranty.