Technical service manual, Warranty – Viking Pump TSM640: Lid-Ease Strainers User Manual
Page 4
SECTION
TSM 640
PAGE
4
ISSUE
F
VIKING PUMP, INC.
•
A Unit of IDEX Corporation
•
Cedar Falls, IA 50613 USA
© 3/2013 Viking Pump Inc.
All rights reserved
TECHNICAL SERVICE MANUAL
WARRANTY
Viking warrants all products manufactured by it to be free from defects in workmanship or material for a period of one (1)
year from date of startup, provided that in no event shall this warranty extend more than eighteen (18) months from the
date of shipment from Viking. The warranty period for Universal Seal series pumps ONLY (Universal Seal models listed
below) is three (3) years from date of startup, provided that in no event shall this warranty extend more than forty-two
(42) months from the date of shipment from Viking.
UNDER NO CIRCUMSTANCES SHALL VIKING BE LIABLE UNDER THIS WARRANTY OR OTHERWISE FOR
SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING,
BUT NOT LIMITED TO, LOST OR UNREALIZED SALES, REVENUES, PROFITS, INCOME, COST SAVINGS OR
BUSINESS, LOST OR UNREALIZED CONTRACTS, LOSS OF GOODWILL, DAMAGE TO REPUTATION, LOSS OF
PROPERTY, LOSS OF INFORMATION OR DATA, LOSS OF PRODUCTION, DOWNTIME, OR INCREASED COSTS,
IN CONNECTION WITH ANY PRODUCT, EVEN IF VIKING HAS BEEN ADVISED OR PLACED ON NOTICE OF THE
POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ANY ESSENTIAL PURPOSE OF
ANY PRODUCT.
THIS WARRANTY IS AND SHALL BE VIKING’S SOLE AND EXCLUSIVE WARRANTY AND SHALL BE IN LIEU OF
ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ALL WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT ALL OF WHICH OTHER
WARRANTIES ARE EXPRESSLY EXCLUDED.
See complete warranty at www.vikingpump.com.
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTIONS
The Lid is difficult
to turn
1) The system is under pressure
1) Relieve the pressure
2) The o-ring is swollen
2) Check compatibility of the o-ring with the fluid and temperature.
3) The fluid inside is sticky or solid
3) a) Remove the lid before liquid solidifies
b) May require heat tape and insulation around body
The lid is difficult to
install
4) The o-ring is swollen
4) Replace with a new o-ring, or a different, more compatible o-ring material
5) The o-ring is not lubricated
5) Lubricate the o-ring with grease or a suitable lubricant
6) There is too much fluid in the body
6) Drain out the fluid, leaving more air in the body before installing the lid
Fluid leaks around
the top of the strainer
7) The o-ring is cut
7) Replace the o-ring (never try to install a cut o-ring)
8) There is foreign material under the o-ring
8) Remove & clean the o-ring, groove in lid, & body o-ring seat.
Reinstall, making sure to lubricate the o-ring
9) The o-ring has shrunk
9) Select a compatible o-ring material
There is excessive
pressure drop
10) The basket is filled with contaminants
10) Clean the basket more frequently
11) The basket mesh is too fine
11) Check the pressure drop curves. A larger strainer or a larger mesh
basket may be required
12) The viscosity is too high
12) Increase the strainer unit size or use a larger mesh basket.