Technical service manual, Warranty – Viking Pump TSM640: Lid-Ease Strainers User Manual

Page 4

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SECTION

TSM 640

PAGE

4

ISSUE

F

VIKING PUMP, INC.

A Unit of IDEX Corporation

Cedar Falls, IA 50613 USA

© 3/2013 Viking Pump Inc.

All rights reserved

TECHNICAL SERVICE MANUAL

WARRANTY

Viking warrants all products manufactured by it to be free from defects in workmanship or material for a period of one (1)

year from date of startup, provided that in no event shall this warranty extend more than eighteen (18) months from the

date of shipment from Viking. The warranty period for Universal Seal series pumps ONLY (Universal Seal models listed

below) is three (3) years from date of startup, provided that in no event shall this warranty extend more than forty-two

(42) months from the date of shipment from Viking.
UNDER NO CIRCUMSTANCES SHALL VIKING BE LIABLE UNDER THIS WARRANTY OR OTHERWISE FOR

SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING,

BUT NOT LIMITED TO, LOST OR UNREALIZED SALES, REVENUES, PROFITS, INCOME, COST SAVINGS OR

BUSINESS, LOST OR UNREALIZED CONTRACTS, LOSS OF GOODWILL, DAMAGE TO REPUTATION, LOSS OF

PROPERTY, LOSS OF INFORMATION OR DATA, LOSS OF PRODUCTION, DOWNTIME, OR INCREASED COSTS,

IN CONNECTION WITH ANY PRODUCT, EVEN IF VIKING HAS BEEN ADVISED OR PLACED ON NOTICE OF THE

POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ANY ESSENTIAL PURPOSE OF

ANY PRODUCT.
THIS WARRANTY IS AND SHALL BE VIKING’S SOLE AND EXCLUSIVE WARRANTY AND SHALL BE IN LIEU OF

ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ALL WARRANTIES OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT ALL OF WHICH OTHER

WARRANTIES ARE EXPRESSLY EXCLUDED.

See complete warranty at www.vikingpump.com.

TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSE

SOLUTIONS

The Lid is difficult

to turn

1) The system is under pressure

1) Relieve the pressure

2) The o-ring is swollen

2) Check compatibility of the o-ring with the fluid and temperature.

3) The fluid inside is sticky or solid

3) a) Remove the lid before liquid solidifies

b) May require heat tape and insulation around body

The lid is difficult to

install

4) The o-ring is swollen

4) Replace with a new o-ring, or a different, more compatible o-ring material

5) The o-ring is not lubricated

5) Lubricate the o-ring with grease or a suitable lubricant

6) There is too much fluid in the body

6) Drain out the fluid, leaving more air in the body before installing the lid

Fluid leaks around

the top of the strainer

7) The o-ring is cut

7) Replace the o-ring (never try to install a cut o-ring)

8) There is foreign material under the o-ring

8) Remove & clean the o-ring, groove in lid, & body o-ring seat.

Reinstall, making sure to lubricate the o-ring

9) The o-ring has shrunk

9) Select a compatible o-ring material

There is excessive

pressure drop

10) The basket is filled with contaminants

10) Clean the basket more frequently

11) The basket mesh is too fine

11) Check the pressure drop curves. A larger strainer or a larger mesh

basket may be required

12) The viscosity is too high

12) Increase the strainer unit size or use a larger mesh basket.

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