Bio-Rad ChromLab™ Software - Manual (Page 155)

Possible Causes for Connection Failures
Installation Guide | 153
A firewall on the ChromLab computer
is turned on and does not allow the
ChromLab programs and services to
run.
1. Check your firewall configuration
and ensure that the required
ChromLab programs and services
are allowed to run.
See ChromLab Software Firewall
Settings on page 162 for the list of
required ChromLab programs and
services. See also Appendix D,
Firewall Configuration , for
information about configuring
firewall applications and services.
2. On ChromLab Touch click Retry.
3. After the connection on the
instrument is successful, on the
ChromLab computer click Retry.
4. Enter the correct Network Name or
IP Address of the instrument and
click Connect (see step
2 on
page 87).
Table 14. Possible Causes and Solutions for Connection Failures, continued
Possible Cause Solution