Canon PIXMA MP830 - Manual (Page 166)

164 Chapter 11 Troubleshooting
This group dial cannot be used.
Coded dial *## You dialed a coded speed dialing number in which a group is registered
either with [Hook] pressed.
A coded speed dialing number in which a group is registered cannot be
dialed in such ways.
This group dial cannot be used.
One-touch ## You dialed a one-touch speed dialing number in which a group is
registered either with [Hook] pressed.
A one-touch speed dialing number in which a group is registered cannot
be dialed in such ways.
Auto redial The machine is waiting to redial the recipient’s number because the line
was busy or the recipient did not answer when you tried to send a
document. Wait for the machine to automatically redial the number. If you
want to cancel automatic redialing, wait until the machine starts dialing
the number, press [Stop/Reset], then follow the instructions on the LCD.
You can also delete the document from memory. See
“Printing or Deleting
a Document in Memory” on page 114 .
Hang up the phone. The handset is not placed in the handset cradle correctly. Replace the
handset correctly.
Try again in black & white. The recipient’s fax machine is not color-compatible. Press [Black] to
resend the faxes. Alternatively, you can set <Color TX> to <Send in black
& white>.
Failed to connect. The telephone line cable with a modular plug is not plugged in properly, or
<Dial tone detect> is set to <ON>. Make sure that the cable is plugged in
properly, and resend the fax after a while. If you still cannot send the fax,
set <Dial tone detect> to <OFF>.
Received in memory. The machine was not able to print the received fax, either because the
paper size setting is incorrect or the ink is running low or has run out, and
the fax is stored in memory.
Correct the paper settings (see “Changing the Print Settings” on page 37 )
or replace the ink tank (see “Replacing an Ink Tank” on page 142 ) and then
print the fax from memory. (See “Printing or Deleting a Document in
Memory” on page 114 .)
Busy/no signal
z The telephone number you dialed is busy.
Try dialing again after waiting for a moment. See “Redialing a Busy
Number” on page 112 .
z The fax number dialed was incorrect.
Check the fax number and dial again.
z The recipient’s fax machine is not working.
Contact the recipient and have them check their fax machine.
z The recipient is not using a G3 machine.
Contact the recipient and ask them to send or receive the document
using a G3 machine.
z The touch tone/rotary pulse setting on your machine is incorrect.
Set your machine to the setting that matches your telephone line. See
“Setting the Telephone Line Type” on page 81 .
z The receiving fax machine did not answer within 55 seconds (after all
automatic redialing attempts).
Contact the recipient and have them check their fax machine. For an
overseas call, add pauses to the registered number.
Memory is full. The machine’s memory is full because it has received too many
documents, or a very long or detailed document.
Contact the sender and have him/her divide and resend them.
Message Action