Dell PowerVault MD3820f - Manual (Page 231)

Collecting Physical Disk Data
You can use the Collect Physical Disk Data option to collect log sense data from all the physical disks on
your storage array. Log sense data consists of statistical information that is maintained by each of the
physical disks in your storage array. Your Technical Support representative can use this information to
analyze the performance of your physical disks and for troubleshooting problems that may exist.
WARNING: Use this option only under the guidance of your Technical Support representative.
To collect physical disk data:
1. In the AMW, perform one of these actions:
– To collect data from all of the physical disks in the storage array, select Monitor → Health →
Collect Physical Disk Data → All Physical Disks.
– To collect data from a single physical disk that is selected in the Hardware tab, select Monitor →
Health → Collect Physical Disk Data → Selected Physical Disks.
The Collect Physical Disk Data window is displayed.
2. Enter a name for the physical disk data filename in Specify filename or click Browse to navigate to a
previously saved file to overwrite an existing file.
The suffix *.bin is added to the file automatically if you do not specify a suffix for the file.
3. Click Start.
The physical disk data collection is completed and saved at the location that you entered.
4. Click OK.
Creating A Support Data Collection Schedule
To creating a support data collection schedule:
1. From the EMW, select Tools → Legacy Collect Support Data → Create/Edit Schedule.
The Schedule Support Data Collection dialog is displayed.
2. In the Storage arrays table, select one or more storage arrays for which you want to create a
schedule.
3. Click the Create/Edit button.
The Create/Edit Schedule dialog is displayed.
4. Select your desired settings and click OK.
The Schedule Support Data Collection dialog is displayed. The Storage arrays table is updated with
the schedule changes you made.
5. Select where you want to save the collected support data files:
– To use the default location, select Use default location.
– To choose another location, select Use alternate location, then click the Browse button to select
the desired directory.
NOTE: The filename cannot be modified.
6. Click OK.
Suspending Or Resuming A Support Data Collection Schedule
Suspending a support data collection schedule temporarily disables the scheduled operation. When you
suspend a support data collection schedule, the schedule’s timer continues to run, but the scheduled
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