Dell PowerVault MD3820f - Manual (Page 232)

support data collections do not occur. Suspending a schedule does not affect the automatic collection of
support data during major event log (MEL) events.
Resuming a schedule restarts the collection of support data on a scheduled basis. You can resume a
suspended schedule at any time.
1. From the EMW, select Tools → Collect Support Data → Create/Edit Schedule.
The Schedule Support Data Collection dialog is displayed.
2. In the Storage arrays table, select one or more storage arrays.
3. Perform one of the following actions:
– To suspend a support data collection schedule, click Suspend, then click Yes.
– To restart a support data collection schedule, click Resume, then click OK.
4. Click OK.
Removing A Support Data Collection Schedule
To remove a support data collection schedule:
1. From the EMW, select Tools → Collect Support Data → Create/Edit Schedule.
The Schedule Support Data Collection dialog is displayed.
2. In the Storage arrays table, select one or more storage arrays.
3. Click Remove.
4. Review the information, then click Yes.
The Schedule Support Data Collection dialog is displayed.
5. Click OK.
Event Log
You can use the Event Log Viewer to view a detailed list of events that occur in a storage array. The event
log is stored on reserved areas on the storage array disks. It records configuration events and storage
array component failures. The event log stores approximately 8000 events before it replaces an event
with a new event. If you want to keep the events, you may save them, and clear them from the event log.
The MD Storage Manager records the following events:
• Critical events — Errors occurring on the storage array that needs to be addressed immediately. Loss
of data access may occur if the error is not immediately corrected.
• Warning events — Errors occurring on the storage array resulting in degraded performance or
reduced ability to recover from additional errors. Access to data has not been lost, but the must be
corrected to prevent possible loss of data access in the event of an additional error.
• Informational events — Events occurring on the storage array that do not impact normal operations.
This event is reporting a change in configuration or other information useful in evaluating the
performance of the storage array.
• Debug events — Events occurring on the storage array that provides information useful in determining
steps or states that led to the error. This information may be useful to your Technical Support
representative in helping determine error causes.
The event log window has the following event views:
• Summary view — Shows an event summary in a tabular format.
• Detail view — Shows details about a selected event.
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