Resolving software and hardware incompatibilities – Dell Latitude 131L User Manual

Page 83

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Solving Problems

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5 After the CD completes the hardware scan, you can also detect other drivers and utilities. Under

Search Criteria, select the appropriate categories from the System Model, Operating System, and
Topic drop-down menus.

A link or links appear(s) for the specific drivers and utilities used by your computer.

6 Click the link of a specific driver or utility to display information about the driver or utility that you

want to install.

7 Click the Install button (if present) to begin installing the driver or utility. At the welcome screen,

follow the screen prompts to complete the installation.

If no Install button is present, automatic installation is not an option. For installation instructions,
either see the appropriate instructions in the following subsections, or click Extract, follow the
extracting instructions, and then read the readme file.

If instructed to navigate to the driver files, click the CD directory on the driver information window to
display the files associated with that driver.

Manually Reinstalling Drivers

1 After extracting the driver files to your hard drive as described in the previous section, click the Start

button and right-click My Computer.

2 Click Properties.
3 Click the Hardware tab and click Device Manager.
4 Double-click the type of device for which you are installing the driver (for example, Modems or

Infrared devices).

5 Double-click the name of the device for which you are installing the driver.
6 Click the Driver tab and click Update Driver.
7 Click Install from a list or specific location (Advanced) and click Next.
8 Click Browse and browse to the location to which you previously copied the driver files.
9 When the name of the appropriate driver appears, click Next.

10 Click Finish and restart your computer.

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly
configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

To start the Hardware Troubleshooter:

1 Click the Start button and click Help and Support.
2 Type

hardware troubleshooter

in the Search field and click the arrow to start the search.

book.book Page 83 Wednesday, April 4, 2007 7:31 AM

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