Start-up routine, Checking the equipment, Troubleshooting the video subsystem – Dell PowerEdge 1650 User Manual

Page 28: Troubleshooting the keyboard

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4.

 

Reconnect the system to the electrical outlet or PDU.

If the system is still not receiving power, plug the system into another electrical outlet on the PDU. If it still is not receiving power, try another PDU.

5.

 

Is the monitor working properly?

See "

Troubleshooting the Video Subsystem

."

6.

 

Is the keyboard working properly?

See "

Troubleshooting the Keyboard

."

7.

 

Is the mouse working properly?

See "

Troubleshooting the Basic I/O Functions

."

Start-Up Routine

Looking at and listening to the system is important in determining the source of a problem. Look and listen during the system's start-up routine for the
indication described in

Table 5

-1

.

 

Checking the Equipment

This section provides troubleshooting procedures for equipment that connects directly to the I/O (back) panel of the system, such as the monitor, keyboard, or
mouse. Before you perform any of the procedures, see "

External Connections

."

Troubleshooting the Video Subsystem

Problem

l

Monitor

l

Monitor interface cable

l

Video memory

l

Video logic

Action

1.

 

Check the system and power connections to the monitor.

2.

 

Run the video tests in the system diagnostics.

If the tests run successfully, the problem is not related to video hardware. See "

Finding Software Solutions

."

If the tests did not run successfully, see "

Getting Help

" for instructions on obtaining technical assistance.

Troubleshooting the Keyboard

Problem

l

System error message indicates a keyboard problem

Action

Table 5-1. Start-Up Routine Indications 

Look/listen for:

Action

An error message 

See "

Indicators, Messages, and Codes

."

Alert messages from the server management software

See the documentation provided with the server management software.

The monitor's power indicator

See "

Troubleshooting the Video Subsystem

."

The keyboard indicators

See "

Troubleshooting the Keyboard

."

The diskette-drive access indicator

See "

Troubleshooting the Diskette Drive

."

The hard-drive activity indicators

See "

Troubleshooting SCSI Hard Drives

."

A series of beeps

See "

Indicators, Messages, and Codes

." 

An unfamiliar constant scraping or grinding sound when you access a drive See "

Getting Help

" for instructions on obtaining technical assistance.

NOTE:

If you connect a monitor to the video connector on the system's front panel, you can connect a PS/2 keyboard and mouse only to the PS/2

keyboard and mouse connectors on the system front panel. (You can connect a USB keyboard and mouse to any USB port, regardless of where a
monitor is connected.)

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