Start-up routine, Checking the equipment, Troubleshooting the video subsystem – Dell PowerEdge 1650 User Manual
Page 28: Troubleshooting the keyboard
4.
Reconnect the system to the electrical outlet or PDU.
If the system is still not receiving power, plug the system into another electrical outlet on the PDU. If it still is not receiving power, try another PDU.
5.
Is the monitor working properly?
See "
Troubleshooting the Video Subsystem
6.
Is the keyboard working properly?
See "
7.
Is the mouse working properly?
See "
Troubleshooting the Basic I/O Functions
."
Start-Up Routine
Looking at and listening to the system is important in determining the source of a problem. Look and listen during the system's start-up routine for the
indication described in
Checking the Equipment
This section provides troubleshooting procedures for equipment that connects directly to the I/O (back) panel of the system, such as the monitor, keyboard, or
mouse. Before you perform any of the procedures, see "
Troubleshooting the Video Subsystem
Problem
l
Monitor
l
Monitor interface cable
l
Video memory
l
Video logic
Action
1.
Check the system and power connections to the monitor.
2.
Run the video tests in the system diagnostics.
If the tests run successfully, the problem is not related to video hardware. See "
Finding Software Solutions
."
If the tests did not run successfully, see "
Getting Help
" for instructions on obtaining technical assistance.
Troubleshooting the Keyboard
Problem
l
System error message indicates a keyboard problem
Action
Table 5-1. Start-Up Routine Indications
Look/listen for:
Action
An error message
See "
Indicators, Messages, and Codes
."
Alert messages from the server management software
See the documentation provided with the server management software.
The monitor's power indicator
See "
Troubleshooting the Video Subsystem
The keyboard indicators
See "
The diskette-drive access indicator
See "
Troubleshooting the Diskette Drive
The hard-drive activity indicators
See "
Troubleshooting SCSI Hard Drives
."
A series of beeps
See "
Indicators, Messages, and Codes
."
An unfamiliar constant scraping or grinding sound when you access a drive See "
Getting Help
" for instructions on obtaining technical assistance.
NOTE:
If you connect a monitor to the video connector on the system's front panel, you can connect a PS/2 keyboard and mouse only to the PS/2
keyboard and mouse connectors on the system front panel. (You can connect a USB keyboard and mouse to any USB port, regardless of where a
monitor is connected.)