Troubleshooting the system board, Troubleshooting the diskette drive, Troubleshooting a cd drive – Dell PowerEdge 1650 User Manual
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Troubleshooting the System Board
Problem
l
Error message indicates system board problem
Action
1.
Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
2.
").
3.
Remove all expansion cards.
4.
Close the system doors.
5.
Run the Quick Tests in the system diagnostics.
If the tests do not run successfully, see "
Getting Help
" for instructions on obtaining technical assistance.
6.
Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
7.
Reinstall one of the expansion cards that you removed in step 3.
8.
Connect the system to its electrical outlet and turn on the system, including any attached peripherals.
9.
Run the Quick Tests again.
If the tests do not complete successfully, see "
Getting Help
" for instructions on obtaining technical assistance.
10.
Repeat steps 6 through 9 if you removed an additional expansion card in step 3.
If you have reinstalled all of the expansion cards and the problem still persists, see "
Getting Help
" for instructions on obtaining technical assistance.
Troubleshooting the Diskette Drive
Problem
l
Error message indicates a diskette drive problem
Action
1.
Enter the system setup program and verify that the system is configured correctly (see "Using the System Setup Program" in the User's Guide).
2.
Run the diskette drive tests from the diagnostics diskette to see whether the diskette drive now works correctly.
3.
Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
4.
").
5.
Verify that the diskette drive interface cable is securely connected between the back of the diskette drive and the SCSI backplane board or system
board.
6.
Close the system doors (see "
").
7.
Connect the system to its electrical outlet and turn on the system, including any attached peripherals.
8.
Run the diskette drive tests in the system diagnostics to determine whether the diskette drive works correctly.
9.
If the drive still does not work, remove all expansion cards (see "
Installing Expansion Cards
" in "Installing System Board Options").
10.
Run the diskette drive tests from the system diagnostics diskette to determine whether the diskette drive now works correctly.
If the test ran successfully, an expansion card may be conflicting with the diskette drive logic, or you may have a faulty expansion card. Continue to step
11.
If the test failed, see "
Getting Help
" for instructions on obtaining technical assistance.
11.
Reinstall one of the expansion cards you removed in step 9 (see "
Installing Expansion Cards
" in "Installing System Board Options").
12.
Restart the system and run the diskette drives test in the system diagnostics to determine whether the diskette drive subsystem now works correctly.
13.
Repeat steps 11 and 12 until all expansion cards have been reinstalled or until one of the expansion cards prevents the system from booting from the
diagnostics diskette.
If the problem is not resolved, see "
Getting Help
" for instructions on obtaining technical assistance.
Troubleshooting a CD Drive
Problem