Printer is busy or does not respond, Cannot delete documents from the print queue, Printer is printing blank pages – Dell V715w All In One Wireless Inkjet Printer User Manual

Page 112

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Printer is printing blank pages

Blank pages may be caused by improperly installed ink cartridges.

R

EINSTALL

THE

INK

CARTRIDGES

AND

DEEP

CLEAN

AND

ALIGN

THE

PRINTHEAD

1

Reinstall the ink cartridges, see “Replacing ink cartridges” on page 11 for more information.

If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try installing the
cartridges again.

2

Load plain paper.

3

From the printer control panel, press

.

4

Press the arrow buttons to scroll to Maintenance, and then press

.

5

Press the arrow buttons to scroll to Deep Clean Printhead, and then press

.

A cleaning page prints.

6

Press the arrow buttons to scroll to Align Printer, and the press

.

An alignment page prints.

Note: Do not remove the alignment page until printing is finished.

Printer is busy or does not respond

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

M

AKE

SURE

THE

PRINTER

IS

NOT

IN

P

OWER

S

AVER

MODE

If the power light is blinking on and off slowly, then the printer is in Power Saver mode. Press to wake up the
printer.

If the printer will not come out of Power Saver mode, then reset the power:

1

Unplug the power cord from the wall outlet, and then wait 10 seconds.

2

Insert the power cord into the wall outlet, and then turn on the printer.

If this problem persists, then check our Web site for updates for your printer software or firmware.

R

ECONNECT

THE

PRINTER

POWER

SUPPLY

1

Turn off the printer, and then unplug the power cord from the wall outlet.

2

Gently remove the power supply from the printer, and then reinsert it.

3

Plug the power cord into the wall outlet, and then turn on the printer.

Cannot delete documents from the print queue

If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and
printer may not be communicating.

R

ESTART

THE

COMPUTER

AND

TRY

AGAIN

Troubleshooting

112

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