Dell V715w All In One Wireless Inkjet Printer - Manual (Page 120)

Scan was not successful
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
HECK THE
USB
CONNECTION
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with a USB symbol.
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to
a defective port.
R
ESTART THE COMPUTER
Scanning takes too long or freezes the computer
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
LOSE OTHER SOFTWARE PROGRAMS THAT ARE NOT BEING USED
U
SE A LOWER SCANNING RESOLUTION
Cannot scan to a computer over a network
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
M
AKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME
NETWORK
M
AKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER
Fax troubleshooting
• “Fax troubleshooting checklist” on page 121
• “Cannot send faxes” on page 121
• “Cannot receive faxes” on page 123
• “Cannot run the fax software” on page 124
• “Fax error messages on the printer control panel” on page 125
For detailed descriptions of common terms and tasks, see the following:
• “Setting up the printer to fax” on page 58
• “Faxing FAQ” on page 74
Troubleshooting
120