Memory card troubleshooting checklist, Nothing happens when a memory card is inserted – Dell V715w All In One Wireless Inkjet Printer User Manual

Page 127

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Memory card troubleshooting checklist

Before you troubleshoot, use the following checklist to solve most memory card problems:

Make sure that the memory card you are using can be used in the printer.

Make sure the memory card is not damaged.

Make sure memory card contains supported file types.

Nothing happens when a memory card is inserted

If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following:

R

EINSERT

THE

MEMORY

CARD

The memory card may have been inserted too slowly. Remove and then reinsert the memory card quickly.

C

HECK

THE

USB

CONNECTION

1

Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2

Firmly plug the square end of the USB cable into the back of the printer.

3

Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with a

USB symbol.

Note: If you continue to have problems, then try another USB port on the computer. You may have connected to
a defective port.

C

HECK

THE

NETWORK

CONNECTION

If the printer and computer are connected over a network, then make sure that the correct host and device are
communicating. Select the printer from the computer or the computer from the printer.

Cannot print documents from a memory card or flash drive

If the "Memory card troubleshooting checklist" does not solve the problem, then try the following:

C

HECK

THE

USB

CONNECTION

1

Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2

Firmly plug the square end of the USB cable into the back of the printer.

3

Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with a

USB symbol.

Note: If you continue to have problems, then try another USB port on the computer. You may have connected to
a defective port.

C

HECK

THE

NETWORK

CONNECTION

If the printer and computer are connected over a network, then make sure that the correct host and device are
communicating. Select the printer from the computer or the computer from the printer.

Troubleshooting

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