Dell V715w All In One Wireless Inkjet Printer User Manual
Page 133
M
OVE
YOUR
ACCESS
POINT
AWAY
FROM
OTHER
ELECTRONIC
DEVICES
There may be temporary interference from electronic devices such as microwave ovens or other appliances,
cordless phones, baby monitors, and security system cameras. Make sure your access point is not positioned too
closely to these devices.
M
OVE
THE
COMPUTER
AND
/
OR
PRINTER
CLOSER
TO
THE
WIRELESS
ROUTER
The range of your wireless network depends on many factors, including the abilities of your router and network
adapters. If you are having trouble printing, try placing the computer and printer no more than 100 feet apart.
C
HECK
THE
WIRELESS
SIGNAL
QUALITY
Print the network setup page and check the signal quality. If the signal quality is listed as good or excellent, then
another factor is causing the problem.
C
HECK
YOUR
ADVANCED
SECURITY
SETTINGS
•
If you are using MAC address filtering to limit access to your wireless network, then you must add the printer
MAC address to the list of addresses allowed to connect to the wireless access point.
•
If you set the wireless access point to issue a limited number of IP addresses, then you must change this so that
the printer can be added.
Note: If you do not know how to make these changes, then see the documentation that came with the wireless
router, or contact the person who set up your wireless network.
M
AKE
SURE
YOUR
COMPUTER
IS
CONNECTED
TO
YOUR
WIRELESS
ACCESS
POINT
(
WIRELESS
ROUTER
)
•
See if you have access to the Internet by opening your Web browser and accessing any site.
•
If there are other computers or resources on your wireless network, then check to see if you can access them
from your computer.
M
AKE
SURE
THAT
YOUR
COMPUTER
AND
PRINTER
ARE
CONNECTED
TO
THE
SAME
WIRELESS
NETWORK
If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly.
The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless
network.
1
Obtain the SSID of the network that the computer is connected to.
a
Type the IP address of your wireless access point (wireless router) into the address field of your Web browser.
If you do not know the IP address of the wireless access point:
1
Click
, or click Start and then click Run.
2
In the Start Search or Run box, type cmd.
3
Press Enter or click OK.
The Command Prompt window opens.
4
Type ipconfig, and then press Enter. Check the Wireless Network Connection section:
•
The “Default Gateway” entry is typically the wireless access point .
•
The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134.
b
Type the user name and password of the router when prompted.
c
Click OK.
Troubleshooting
133