Dell V715w All In One Wireless Inkjet Printer - Manual (Page 113)

Cannot print through USB
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
HECK THE
USB
CONNECTION
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with a USB symbol.
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to
a defective port.
M
AKE SURE THE
USB
PORT IS ENABLED IN
W
INDOWS
1 Click , or click Start and then click Run.
2 In the Start Search or Run box, type devmgmt.msc.
3 Press Enter, or click OK.
The Device Manager opens.
4 Click the plus sign (+) beside Universal Serial Bus controllers.
If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.
For more information, see the computer documentation.
R
EMOVE AND REINSTALL THE PRINTER SOFTWARE
Jams and misfeeds troubleshooting
• “Paper jam in the printer” on page 113
• “Paper jam in the duplex unit” on page 114
• “Paper jam in the ADF (selected models only)” on page 115
• “Paper or specialty media misfeeds” on page 116
Paper jam in the printer
Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.
Troubleshooting
113