Drive problems – Dell XPS M140 (MXC051, Late 2005) User Manual

Page 80

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Solving Problems

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4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and

Utilities CD, remove the CD.

5 When the tests are complete, close the test screen to return to the Main Menu screen. To exit

the Dell Diagnostics and restart the computer, close the

Main Menu screen.

Drive Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

E

N SU RE

T H A T

M

IC ROS O FT ®

W

I ND O WS ®

R E C O G N I Z ES

T H E

DRI VE

Click the Start button and

click My Computer. If the floppy, CD, or DVD drive is not listed, perform a full scan with your

antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows

from recognizing the drive.

T

E ST

T H E

D R I V E

• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is

defective.

• Insert a bootable floppy disk and restart the computer.

C

L E A N

T H E

D R I V E

O R

DI SK

See "Cleaning Your Computer" on page 141.

E

N SU RE

T H A T

T H E

CD

I S

S N A P PE D

O N T O

T H E

SP IN DL E

C

H E C K

T H E

C A B L E

CO N N E C T I O N S

C

H E C K

F O R

H A R D W A R E

I N C O M P A T I B I L I T I E S

(See "Resolving Software and Hardware

Incompatibilities" on page 99.

R

U N

TH E

D

E L L

D

I A G N O S T I C S

See "Dell Diagnostics" on page 77.

Configuration

Displays your hardware configuration for the selected

device.
The Dell Diagnostics obtains configuration information

for all devices from the system setup program, memory,

and various internal tests, and it displays the information

in the device list in the left pane of the screen. The

device list may not display the names of all the

components installed on your computer or all devices

attached to your computer.

Parameters

Allows you to customize the test by changing the test

settings.

Tab

Function

book.book Page 80 Wednesday, October 26, 2005 1:00 PM

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