Known issues, Conclusions – Dell PowerVault DL2200 User Manual

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Configuring the Dell™ PowerVault™ MD3000i Array as a Backup Target for Symantec™ Backup Exec™

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Known Issues

Issue: An alert is displayed in the Backup Exec GUI saying “The device \Device\HardDiskx\DRx is not
ready for access yet”.

Description: A Windows event is generated when a NIC failover occurs on systems configured for
MPIO. There is an approximately 20 minute delay between when the event shows up in the
Windows event log and the Backup Exec GUI. This alert can be safely ignored.

Issue: The storage space available on the MD3000i Virtual disks will not contribute to the
“Available Disk Storage” numbers in the PowerVault DL Backup to Disk Appliance Console.

Description: The PowerVault DL Backup to Disk Appliance Console reports available space of direct
attached storage only.

Solution: Use the MDSM GUI to view the available space of SAN attached storage.

Conclusions

The need to recover data will continue to be a focus of IT departments. Files are lost, viruses take
down infrastructures, disk drives fail and natural disasters happen. Data may be lost or damaged for
good as a result. In order to be prepared, Dell provides a simple and complete storage solution with
the PowerVault DL Backup to Disk Appliance – Powered by Symantec Backup Exec and the PowerVault™
MD3000i Array.

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