Troubleshooting a nic – Dell PowerEdge C6100 User Manual

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Troubleshooting Your System

Troubleshooting a NIC

1 Restart the system and check for any system messages pertaining to the

NIC controller.

2 Check the appropriate indicator on the NIC connector. See "NIC

Indicators (KVM Over IP Port)" on page 19.

If the link indicator does not light, check all cable connections.

If the activity indicator does not light, the network driver files might
be damaged or missing.

Remove and reinstall the drivers if applicable. See the
NIC's documentation.

Change the auto-negotiation setting, if possible.

Use another connector on the switch or hub.

If you are using a NIC card instead of an integrated NIC, see the
documentation for the NIC card.

3 Ensure that the appropriate drivers are installed and the protocols are

bound. See the NIC's documentation.

4 Enter the System Setup program and confirm that the NIC ports are

enabled. See "Using the System Setup Program" on page 35.

5 Ensure that the NICs, hubs, and switches on the network are all set to the

same data transmission speed. See the documentation for each network
device.

6 Ensure that all network cables are of the proper type and do not exceed the

maximum length.

If all troubleshooting fails, see "Getting Help" on page 143.

book.book Page 116 Thursday, March 4, 2010 4:38 PM

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