Troubleshooting your printer – Dell 2330d/dn Mono Laser Printer User Manual

Page 51

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Troubleshooting Your Printer

Frequently Asked Questions (FAQ): Dell 2330d/2330dn Laser

Printer Issues and Solutions

Paper Problems

Setup Problems

Printing Problems

Error Messages

Print Quality Problems

General Guidelines for Selecting or Loading Print Media

Frequently Asked Questions (FAQ): Mac OS

®

Features,

Issues, and Solutions

Avoiding Jams and Misfeeds

Calling for Service

Clearing Paper Jams

Frequently Asked Questions (FAQ): Dell 2330d/2330dn Laser

Printer Issues and Solutions

How do I install the Dell™ 2330d/2330dn Laser Printer driver and software in Windows

®

via USB or Parallel

connection?

See

Installing the Printer Drivers

.

Why do I get garbled text printed out continuously?

Try any of the following:

1. Check the USB cable connections between the computer and the printer.

2. Try using a different USB cable, if available.

3. Uninstall and reinstall the Dell 2330d/2330dn Laser Printer driver.

NOTE:

For the local Status Monitor Center to work properly, bidirectional communication support

must be in place so that the printer and computer can communicate. An exception is added to the

Windows Firewall to allow this communication.

If this does not resolve this issue, check the USB cable connection with the printer. If failure persists, then

changing the USB cable might help.

If the above steps do not resolve this issue, then try uninstalling and reinstalling the Dell 2330d/2330dn

Laser Printer driver.

How do I install the optional 550-sheet drawer (Tray 2)?

See

Installing the 550-Sheet Optional Drawer

.

Why can’t I choose the optional 550-sheet drawer (Tray 2) in the printer driver?

See

Installing the 550-Sheet Optional Drawer

.

How do I set up trays to print with legal-size paper?

NOTE:

DO NOT connect the printer to the computer using a USB cable and turn on the printer before trying

to install the printer driver.

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