Calling for service – Dell 2330d/dn Mono Laser Printer User Manual

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5. From the Settings pop-up menu, choose Page Attributes.

6. From the Paper Size pop-up menu, choose the custom paper size.

This newly added custom paper size is an available option for all print jobs, regardless of the selection in the

“Format for” menu. Another way to use custom paper for print jobs is to choose the source that contains the

custom paper in the “All pages from” pop-up menu on the Paper Feed pane of the Print dialog.

Why are screen fonts provided?

PostScript fonts are stored in the printer. Matching screen fonts let you create documents that use the PostScript

fonts.

Why are there duplicates of some of the screen fonts?

The fonts in your printer are not identical to the screen fonts provided by Apple. Dell provides screen fonts that

match the printer fonts. Using these screen fonts allows you to make sure that the printed output will match

what you see on the computer screen.

How do I install screen fonts?

Move the fonts you want to use from the /Users/Shared/Dell/Screen Fonts folder to the Library/Fonts folder in

your home directory or at the root of the boot disk. Because most of the preinstalled fonts on Mac OS X are in

/System/Library/Fonts, you can place your new fonts in either of these two locations without having to move the

preexisting ones. The system will find fonts first in your home Library, then in the Library at the root of the boot

disk, and then in /System/Library.

How do I use an external print server when the data mode is TBCP (for printers that support external print

servers)?

Check the Data Mode setting:

1. Enter the IP address of the print server into your Web browser.

2. From the menus at the left of the Web page, choose Configuration.

3. From the list of configuration options on the right, choose AppleTalk.

4. From the AppleTalk page, choose Advanced Settings.

5. From the AppleTalk Advanced Settings page, view the Data Mode pop-up menu. If the menu is set to

IOP/EOP, do not change it. If it is set to TBCP, change it to Raw Mode.

Calling for Service

Before calling for service, check the following:

Is the power cable plugged into the printer?

Is the power cable plugged directly into a properly grounded electrical outlet?

Is your printer properly connected to your computer or network?

Are all other devices attached to your printer plugged in and turned on?

Is the electrical outlet turned off by any switches?

Did a fuse blow?

Has a power outage occurred in your area?

Is a toner cartridge installed in your printer?

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