Dell PowerVault MD3000 - Manual (Page 73)

Troubleshooting Your Enclosure
73
NOTICE:
This procedure can destroy data stored on the physical disks. Before you continue, back up all files on
the disk.
Problem
• A single physical disk is not seen in MD Storage Manager.
Action
1 Remove the physical disk from the enclosure. See "Removing and Installing Physical Disks" on
page 56.
2 Inspect the physical disk and midplane connectors for obvious damage.
3 Re-install the physical disk in its original bay. See "Removing and Installing Physical Disks" on page 56.
If the problem persists, see "Getting Help" on page 77.
Problem
• Physical disk status LED is flashing amber.
Action
1 Review MD Storage Manager for possible recovery actions.
NOTE:
If a physical disk rebuild is under way, allow the rebuild to complete.
2 Remove the physical disk from the enclosure. See "Removing and Installing Physical Disks" on
page 56.
3 Inspect the disk and midplane connectors for obvious damage.
4 Re-install the disk in its original bay. See "Removing and Installing Physical Disks" on page 56.
If the problem persists, see "Getting Help" on page 77.
Problem
• Multiple physical disks are not seen in MD Storage Manager.
Action
1 Make sure that all cables are attached correctly according to the enclosure mode you selected. For more
information on enclosure modes, see "Cabling Your RAID Enclosure" on page 21.
2 Verify that the SAS port link status LED is solid green for each port that is connected to a cable. If it is
not, see "Back-Panel Indicators and Features" on page 13.
3 If you reseated cables, reboot the host server.
If the problem persists, see "Getting Help" on page 77.