Technical support service, Autotech service, Automated order-status service – Dell OptiPlex 160L User Manual

Page 40

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www.dell.com/la/ (for Latin American countries)

 

www.dell.ca (Canada only)

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Anonymous file transfer protocol (FTP)

 

ftp.dell.com/

 

Log in as user: anonymous, and use your e-mail address as your password.

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Electronic Support Service

 

[email protected]

 

[email protected]

 

[email protected] (for Asian/Pacific countries only)

 

support.euro.dell.com (for Europe only)

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Electronic Quote Service

 

[email protected]

 

[email protected] (for Asian/Pacific countries only)

 

[email protected] (Canada only)

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Electronic Information Service

 

[email protected]

 

AutoTech Service

 

Dell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their
portable and desktop computers.

 

When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.

 

The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical support service. For the telephone 
number to call, see the

contact numbers

for your region.

 

Automated Order-Status Service

 

To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A
recording prompts you for the information needed to locate and report on your order. For the telephone number to call, see the

contact numbers

for your

region.

 

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