Getting help, Contacting dell, Documentation feedback – Dell PowerEdge VRTX User Manual

Page 159: Locating your system service tag, 9 getting help, If the problem persists, see, If the issue persists, see, Persists, see, Getting, Help

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9

Getting Help

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your
purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by
country and product, and some services may not be available in your area. To contact Dell for sales,
technical support, or customer service issues:

1.

Go to dell.com/contactdell.

2. Verify your country or region from the drop-down menu at the top left corner of the page.
3. Select your support category: Technical Support, Customer Support, Sales, or International

Support Services.

4. Select the appropriate service or support link based on your requirement.

NOTE: If you have purchased a Dell system, you may be asked for the Service Tag.

Documentation Feedback

If you have feedback for this document, write to [email protected]. Alternatively, you
can click on the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit
to send your feedback.

Locating Your System Service Tag

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service
Code and Service Tag are found on the front of the system by pulling out the information tag. This
information is used by Dell to route support calls to the appropriate personnel.

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