Troubleshooting system memory – Dell PowerEdge R210 User Manual

Page 58

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5.

Restart the system.

If the fan functions properly, close the system. See

Closing the System

.

 

6.

If the fan does not function, turn off the system and install a new fan. See 

Cooling Fans

.


 

7.

Restart the system.

If the problem is resolved, close the system. See

Closing the System

.

If the replacement fan does not operate, see

Getting Help

.

 

Troubleshooting System Memory

 

 

1.

If the system is operational, run the appropriate online diagnostic test. See 

Running the System Diagnostics

.

If diagnostics indicates a fault, follow the corrective actions provided by the diagnostic program.

 

2.

If the system is not operational, turn off the system and attached peripherals, and unplug the system from the power source. Wait at least 10 seconds
and then reconnect the system to power.

 

3.

Turn on the system and attached peripherals and note the messages on the screen.

Go to

step 12

if an error message appears indicating a fault with a specific memory module.

 

4.

Enter the System Setup program and check the system memory setting. See

Memory Settings Screen

. Make any changes to the memory settings, if

needed.

If the memory settings match the installed memory but a problem is still indicated, go to

step 12

.

 

5.

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

 

6.

Open the system. See

Opening the System

.


 

7.

Check the memory banks and ensure that they are populated correctly. See 

General Memory Module Installation Guidelines

.


 

8.

Reseat the memory modules in their sockets. See

Installing Memory Modules

.


 

9.

Close the system. See

Closing the System

.


 

10.

Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.

 

11.

Enter the System Setup program and check the system memory setting. See

Memory Settings Screen

.

If the problem is not resolved, proceed with the next step.

 

12.

Turn off the system and attached peripherals, and disconnect the system from the power source.

 

13.

Open the system. See

Opening the System

.


 

14.

If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace the module.

 

15.

To troubleshoot an unspecified faulty memory module, replace the memory module in the first DIMM socket with a module of the same type and capacity.
See

Installing Memory Modules

.


 

16.

Close the system. See

Closing the System

.


 

17.

As the system boots, observe any error message that appears and the diagnostic indicators on the front of the system.

 

18.

If the memory problem is still indicated, repeat

step 12

through

step 17

for each memory module installed.

If the problem persists after all memory modules have been checked, see 

Getting Help

.

CAUTION:

Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as

authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE:

Invalid memory configurations can cause your system to halt at startup without video output. See

General Memory Module Installation Guidelines

and verify that your memory configuration complies with all applicable guidelines.

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