Dell PowerEdge R210 - Manual (Page 59)

Troubleshooting an Internal USB Key
1. Enter the System Setup program and ensure that the USB key port is enabled. See Integrated Devices Screen .
2. Turn off the system and attached peripherals.
3. Open the system. See Opening the System .
4. Locate the USB key and reseat it. See Internal USB Memory Key .
5. Close the system. See Closing the System .
6. Turn on the system and attached peripherals and check if the USB key is functioning.
7. If the problem is not resolved, repeat step 2 and step 3 .
8. Insert a different USB key that you know works properly.
9. Close the system. See Closing the System .
10. Turn on the system and attached peripherals and check if the USB key is functioning.
If the problem is not resolved, see Getting Help .
Troubleshooting an Optical Drive
1. Try using a different CD or DVD.
2. Enter the System Setup program and ensure that the drive's controller is enabled. See Entering the System Setup Program .
3. Run the appropriate online diagnostic test. See Running the System Diagnostics .
4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
5. Open the system. See Opening the System .
6. Ensure that the interface cable is securely connected to the optical drive and to the controller.
7. Ensure that a power cable is properly connected to the drive.
8. Close the system. See Closing the System .
If the problem is not resolved, see Getting Help .
Troubleshooting a Tape Backup Unit
1. Try using a different tape cartridge.
2. Ensure that the device drivers for the tape drive are installed and are configured correctly. See your tape drive documentation for more information
about device drivers.
3. Reinstall the tape-backup software as instructed in the tape-backup software documentation.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as
authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as
authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.