Dell OptiPlex 360 (Late 2008) - Manual (Page 152)

152 Troubleshooting
3 Click Properties Ports. For a parallel printer, ensure that the Print to the following
port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the
following port(s): setting is USB.
Windows Vista:
1 Click Start Control PanelHardware and SoundPrinter.
2 If the printer is listed, right-click the printer icon.
3 Click Properties and click Ports.
4 Adjust the settings, as needed.
R
E I N S TA L L T H E PR I N T E R D R I V E R
— See the printer documentation for information
on reinstalling the printer driver.
Scanner Problems
WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices information,
see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
NOTE: If you need technical assistance for your scanner, contact the scanner’s
manufacturer.
C
H E C K T H E SC A N N E R D O C U M E N T A T I O N
— See the scanner documentation for setup
and troubleshooting information.
U
N L O C K T H E S CA N N ER
— Ensure that your scanner is unlocked (if the scanner has a
locking tab or button).
R
E ST A R T T H E CO M P U T E R A N D T R Y T H E S CA N NE R A G A I N
C
H E C K T H E CA BLE C O N N E CT I O N S
—
• See the scanner documentation for information on cable connections.
• Ensure that the scanner cables are securely connected to the scanner and the
computer.
V
E R I F Y T H A T T H E S CA N N E R I S R E C O G N I Z E D B Y
M
I CR O S O F T
W
I N D O W S
—
Windows XP:
1 Click Start Control Panel Printers and Other Hardware Scanners and
Cameras.
2 If your scanner is listed, Windows recognizes the scanner.
Windows Vista:
1 Click Start Control PanelHardware and SoundScanners and Cameras.
2 If the scanner is listed, Windows recognizes the scanner.