Dell Vostro 1400 (Mid 2007) User Manual

Page 116

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116

Troubleshooting

NOTE:

If your computer cannot display a screen image, see "Contacting Dell" on

page 201.

1 Ensure that the computer is connected to an electrical outlet that is

known to be working properly.

2 Turn on (or restart) your computer.
3 Start the Dell Diagnostics in one of the following two ways.

NOTE:

If you wait too long and the operating system logo appears, continue to

wait until you see the Microsoft

®

Windows

®

desktop; then, shut down your

computer and try again.

When the DELL™ logo appears, press <F12> immediately. Select
Diagnostics from the boot menu and press <Enter>.

NOTE:

Before attempting the following option, the computer must be

powered down completely.

Press and hold the <Fn> key while powering the computer on.

NOTE:

If you see a message stating that no diagnostics utility partition has

been found, run the Dell Diagnostics from the Drivers and Utilities media.

The computer runs the Pre-boot System Assessment (PSA), a series of
initial tests of your system board, keyboard, display, memory, hard drive,
etc.

During the assessment, answer any questions that appear.

If a failures are detected, the computer stops and beeps. To stop the
assessment and restart the computer, press <n>; to continue to the
next test, press <y>; to retest the component that failed, press <r>.

If failures are detected during the Pre-boot System Assessment, write
down the error code(s) and contact Dell (see "Contacting Dell" on
page 201).

If the Pre-boot System Assessment completes successfully, you receive the
message

Booting Dell Diagnostic Utility Partition.

Press any key to continue

.

4 Press any key to start the Dell Diagnostics from the diagnostics utility

partition on your hard drive.

book.book Page 116 Wednesday, September 16, 2009 11:12 AM

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