E-mail, modem, and internet problems – Dell Vostro 1400 (Mid 2007) User Manual
Page 125

Troubleshooting
125
4 Click Scan for and attempt recovery of bad sectors and click Start.
Windows Vista:
1 Click Start
and
click
Computer.
2 Right-click Local Disk C:.
3 Click Properties→ Tools→ Check Now.
The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to continue the desired action.
4 Follow the instructions on the screen.
E-Mail, Modem, and Internet Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE:
Connect the modem to an analog telephone jack only. The modem does not
operate while it is connected to a digital telephone network.
C
HECK
THE
M
ICROSOFT
O
UTLOOK®
E
XPRESS
S
ECURITY
S
ETTINGS
—
If you
cannot open your e-mail attachments:
1 In Outlook Express, click Tools→ Options→ Security.
2 Click Do not allow attachments to remove the check mark, as needed.
C
HECK
THE
TELEPHONE
LINE
CONNECTION
C
HECK
THE
TELEPHONE
JACK
C
ONNECT
THE
MODEM
DIRECTLY
TO
THE
TELEPHONE
WALL
JACK
U
SE
A
DIFFERENT
TELEPHONE
LINE
—
•
Verify that the telephone line is connected to the jack on the modem (the
jack has either a green label or a connector-shaped icon next to it).
•
Ensure that you hear a click when you insert the telephone line connector
into the modem.
•
Disconnect the telephone line from the modem and connect it to a
telephone, then listen for a dial tone.
book.book Page 125 Wednesday, September 16, 2009 11:12 AM