E-mail, modem, and internet problems – Dell Vostro 1400 (Mid 2007) User Manual

Page 125

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Troubleshooting

125

4 Click Scan for and attempt recovery of bad sectors and click Start.

Windows Vista:

1 Click Start

and

click

Computer.

2 Right-click Local Disk C:.
3 Click Properties→ Tools→ Check Now.

The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to continue the desired action.

4 Follow the instructions on the screen.

E-Mail, Modem, and Internet Problems

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

NOTE:

Connect the modem to an analog telephone jack only. The modem does not

operate while it is connected to a digital telephone network.

C

HECK

THE

M

ICROSOFT

O

UTLOOK®

E

XPRESS

S

ECURITY

S

ETTINGS

If you

cannot open your e-mail attachments:

1 In Outlook Express, click Tools→ Options→ Security.
2 Click Do not allow attachments to remove the check mark, as needed.

C

HECK

THE

TELEPHONE

LINE

CONNECTION

C

HECK

THE

TELEPHONE

JACK

C

ONNECT

THE

MODEM

DIRECTLY

TO

THE

TELEPHONE

WALL

JACK

U

SE

A

DIFFERENT

TELEPHONE

LINE

Verify that the telephone line is connected to the jack on the modem (the
jack has either a green label or a connector-shaped icon next to it).

Ensure that you hear a click when you insert the telephone line connector
into the modem.

Disconnect the telephone line from the modem and connect it to a
telephone, then listen for a dial tone.

book.book Page 125 Wednesday, September 16, 2009 11:12 AM

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