Resolving software and hardware incompatibilities, Reinstalling microsoft® windows® xp, Resolving – Dell XPS 710 User Manual

Page 103: Software and hardware incompatibilities, Before you begin, Reinstalling windows xp

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If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To determine if System Restore
is enabled:

 

1.

Click Start, then click Control Panel.

 

2.

Under Pick a Category, click Performance and Maintenance.

 

3.

Click System.

 

4.

In the System Properties window, click the System Restore tab.

 

5.

Ensure that Turn off System Restore is unchecked.

 

Resolving Software and Hardware Incompatibilities

If a device is not detected during the operating system setup or is detected, but incorrectly configured, you can use the Hardware Troubleshooter to resolve
the incompatibility.

 

1.

Click Start, then click Help and Support.

 

2.

Type hardware troubleshooter in the Search field and click the arrow to start the search.

 

3.

Click Hardware Troubleshooter in the Search Results list.

 

4.

In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next.

 

Reinstalling Microsoft® Windows® XP

 

Before You Begin

If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver, first try using Windows XP Device Driver
Rollback (see

Using Windows XP Device Driver Rollback

). If Device Driver Rollback does not resolve the problem, then use System Restore (see

Using

Microsoft® Windows® XP System Restore

) to return your operating system to the operating state it was in before you installed the new device driver.

To reinstall Windows XP, you need the following items:

l

 

Dell Operating System CD

l

 

Dell Drivers and Utilities CD

 

Reinstalling Windows XP

To reinstall Windows XP, perform all the steps in the following sections in the order in which they are listed.

The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus
protection program, and other software.

 

Booting From the Operating System CD

 

1.

Save and close any open files and exit any open programs.

NOTE:

To disable System Restore, check Turn off System Restore.

NOTICE:

You must use Windows XP Service Pack 1 (SP1) or later when you reinstall Windows XP.

NOTICE:

In order to use the migrating option to convert a RAID configuration without losing data, your hard drive must initially be set up as a single

drive RAID 0 array before the operating system is loaded onto the drive (see

Using the Nvidia MediaShield ROM Utility

for instructions).

NOTICE:

Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary

hard drive is the first drive detected by the computer.

NOTE:

The Drivers and Utilities CD contains drivers that were installed during assembly of the computer. Use the CD to load any required drivers.

NOTICE:

The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed

on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.

NOTICE:

To prevent conflicts with Windows XP, disable any virus protection software installed on your computer before you reinstall Windows XP. See

the documentation that came with the software for instructions.

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