Dell diagnostics, Main menu – Dell XPS 710 User Manual
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If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again.
6.
At the Boot Device Menu, use the up- and down-arrow keys or press the appropriate number on the keyboard to highlight Onboard or USB CD-ROM,
and then press <Enter>.
7.
At the CD-ROM Startup Menu, use the up- and down-arrow keys or press the appropriate number on the keyboard to highlight Boot from CD-ROM,
and then press <Enter>.
If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again.
8.
Press <1> to select the Dell Diagnostics.
9.
At the Dell Diagnostics Menu press <1> to select the Dell Diagnostics for ResourceCD (graphical user interface).
10.
11.
After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.
12.
Remove the Drivers and Utilities CD, then close the Main Menu window to exit the Dell Diagnostics and restart the computer.
Dell Diagnostics Main Menu
The following tests can be run from the Dell Diagnostics Main Menu:
For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem
description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see
Contacting Dell
).
The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option:
NOTE:
Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure,
press and release <F12> in even intervals until the Boot Device Menu appears.
NOTE:
The Quickboot feature changes the boot sequence for the current boot only. Upon restart, the computer boots according to the boot
sequence specified in system setup.
NOTE:
Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.
Option
Function
Express Test Performs a quick test of system devices. The test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test
first to increase the possibility of tracing the problem quickly.
Extended
Test
Performs a thorough check of system devices. The test typically takes an hour or more and peridocially requires your input to answer specific
questions.
Custom Test Tests a specific device in the system and can be used to customize the tests you want to run.
Symptom
Tree
Lists a number of common symptoms and allows you to select a test based on the symptom of the problem you are having.
NOTE:
The Service Tag for your computer is located at the top of each test screen. When contacting Dell support, have your Service Tag ready.
Tab
Function
Results
Displays the results of the test and any error conditions encountered.
Errors
Displays error conditions encountered, error codes, and the problem description.
Help
Describes the test and any requirements for running the test.
Configuration
(Custom Test only)
Displays the hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various
internal tests, and it displays the information in the device list in the left pane of the screen.
NOTE:
The device list may not display the names of all the components installed on your computer or all devices
attached to your computer.
Parameters
(Custom Test only)
Allows you to customize the test, if applicable, by changing the test settings.