Memory problems, Mouse problems, Network problems – Dell XPS 710 User Manual
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Memory Problems
Mouse Problems
Network Problems
Use a virus-scanning program to check the hard drive, floppy disks, or CDs
Save and close any open files or programs and shut down your computer through the Start menu
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
If you receive an insufficient memory message —
l
Save and close any open files and exit any open programs you are not using to see if that resolves the problem.
l
See the software documentation for minimum memory requirements. If necessary, install additional memory (see
Installing Memory
).
l
Reseat the memory modules (see
Memory
) to ensure that your computer is successfully communicating with the memory.
l
Run the Dell Diagnostics (see
Dell Diagnostics
).
If you experience other memory problems —
l
Reseat the memory modules (see
Memory
) to ensure that your computer is successfully communicating with the memory.
l
Ensure that you are following the memory installation guidelines (see
Installing Memory
).
l
Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by
your computer, see
Memory
.
l
Run the Dell Diagnostics (see
Dell Diagnostics
).
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Check the mouse cable —
l
Ensure that the cable is not damaged or frayed and check cable connectors for bent or broken pins. Straighten any bent pins.
l
Remove any mouse extension cables, and connect the mouse directly to the computer.
l
Verify that the mouse cable is connected as shown on the setup diagram for your computer.
Restart the computer —
1.
Simultaneously press <Ctrl><Esc> to display the Start menu.
2.
Press <u>, press the up- and down-arrow keys to highlight Shut down or Turn Off, and then press <Enter>.
3.
After the computer turns off, reconnect the mouse cable as shown on the setup diagram.
4.
Turn on the computer.
Test the mouse —
Connect a properly working mouse to the computer, then try using the mouse.
Check the mouse settings —
1.
Click Start, click Control Panel, and then click Printers and Other Hardware.
2.
Click Mouse.
3.
Adjusting the settings, as needed.
Reinstall the mouse driver —
See
Reinstalling Drivers
.
Run the Hardware Troubleshooter —
See
Resolving Software and Hardware Incompatibilities
.