Dell C2660dn Color Laser Printer User Manual

Page 347

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Symptom

Cause

Action

016-404 is displayed when trying to

use security functions that require

certificates.

The certificate data stored in

internal memory is either deleted,

corrupt, or is not readable.

Import the certificate and enable the security

settings again.

A certificate cannot be set with

"Certificate Details".

The validity period is invalid.

The validity period of the certificate is invalid.

Confirm whether the time setting of the machine is

correct, and whether the validity period of the

certificate has expired.

The certificate path is invalid.

The certificate chain (path validation) of the

imported certificate may not be correctly validated.

Confirm whether all of the high-level certificates
(Trusted/Intermediate) have been imported and are

not deleted, and whether the validity period has

expired.

Although a certificate was imported,

it is not displayed when selecting

with "Local Device".

The type of the certificate is

incorrect.

To import a certificate for use with the device (own

device), import the secret key and a certificate of

the PKCS#12 (p12/pfx) format as a pair.

Server validation is not operating

correctly.

The certificate chain is incorrect

when importing.

Although importing a root certificate (Trusted) to

use for server authentication, an Intermediate

certificate may be required when validating the

path.
When executing a certificate file with the

certification authority, create the certificate with a

format including all paths and then import that

certificate.

Digital Signature cannot be selected The certificate cannot be associated. Either the certificate has not been imported or the

with the IPsec setting.

certificate has not been associated for use with

Digital Signature of IPsec. Refer to "Setting the

Certificate in the IPsec Digital Signature Mode" to

set a certificate of IPsec.

Troubleshooting Guide

345

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