Dell OptiPlex 3010 (Mid 2012) User Manual

Page 46

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Problem
Description

A possible system board failure has occurred.

Troubleshooting
Steps

Disconnect all internal and external peripherals, and re-start the computer. If the

computer boots, add the peripheral cards back one by one until you find the bad one.

If the problem persists, the system board is faulty.

LED

Power Button

Problem
Description

A possible coin cell battery failure has occurred.

Troubleshooting
Steps

Remove the coin cell battery for one minute, reinstall the battery, and restart.

LED

Power Button

Problem
Description

A possible processor failure has occurred.

Troubleshooting
Steps

Re-seat the processor.

LED

Power Button

Problem
Description

Memory modules are detected, but a memory failure has occurred.

Troubleshooting
Steps

If two or more memory modules are installed, remove the modules, then re-install one

module and re-start the computer. If the computer starts normally, continue to install

additional memory modules (one at a time) until you have identified a faulty module or

reinstalled all modules without error.

If available, install working memory of the same type into your computer.

LED

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