Dell POWEREDGE M1000E - Manual (Page 19)

Access Gateway Administrator’s Guide xix
53-1002743-01
• Switch model
• Switch operating system version
• Error numbers and messages received
• supportSave command output
• Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions
• Description of any troubleshooting steps already performed and the results
• Serial console and Telnet session logs
• Syslog message logs
2. Switch Serial Number
The switch serial number and corresponding bar code are provided on the serial number label,
as shown here:
:
The serial number label is located as follows:
• Brocade 300, 5100, 8000, VA-40FC, 6505, and 6510—On the switch ID pull-out tab
located inside the chassis on the port side on the left
• Brocade M5424, 5450, 5460, 5470, 5480—Serial number label attached to the module
3. World Wide Name (WWN)
Use the licenseIdShow command to display the WWN of the chassis.
If you cannot use the licenseIdShow command because the switch is inoperable, you can get
the WWN from the same place as the serial number.
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