Troubleshooting the dell dx content, Router rules configurator (crrc) – Dell DX6000 User Manual

Page 25

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Setting Up the DX Object Storage Platform

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NOTE:

When you save the selected rule set, CRRC creates a backup file of

the current rules.xml at /etc/caringo/contentrouter/. The backup file is named

using a prefix of rules and the current date/time using the format

MMddyyyy_HHmmss where dd=day, MM=month, yyyy=year, HH=hour, mm=

minute, ss=second (for example, rules_10082011_123356.xml).

NOTE:

If you select Modify current rule set in the Home screen, the Validate

button is displayed. To view the Validation report, click Validate. The validation

report generates a report of any errors or warnings in the rule set in the

rules.xml file. To save the validation report as a text file, click Save as text.

Troubleshooting the Dell DX Content Router Rules Configurator (CRRC)

If problems are experienced with the CRRC application, verify the following:

• Ensure that the rpm is correctly installed. Run the # rpm -q -a|grep

crrc command to determine the current version of the package name.

The current version of the package must be 1.0.0.

• Ensure that the JAVA_HOME environment variable is set to the correct

path by running the echo $JAVA_HOME command. The path needs to be

set to the correct JRE or JDK installation directory (for example,

/opt/dell/crrc/jre1.6.0_25). Do not use a forward slash at the end of the

navigation path.

• If the user logs out of a Linux system, JAVA_HOME will be reset. Ensure

that JAVA_HOME is set to the correct JRE or JDK installation directory

after logging on (for example,

/opt/dell/crrc/jre1.6.0_25).

• If the CRRC application is not starting, ensure that the:

war-rules.dtd exists at /etc/caringo/contentrouter.

rules.xml file content is properly formatted (for example, there are no

missing tags).

• Restart the Content Router Publisher Service by running

/etc/init.d/cr-publisher restart command.

If the problem persists, contact Dell.

book.book Page 25 Monday, October 17, 2011 3:42 PM

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