Dell Vostro 200 (Mid 2007) User Manual
Page 62
62
Solving Problems
V
ERIFY
THAT
THE
MODEM
IS
COMMUNICATING
WITH
W
INDOWS
—
Windows XP
1
Click Start
→ Control Panel→ Printers and Other Hardware→ Phone and
Modem Options
→ Modems.
2
Click the COM port for your modem
→ Properties→ Diagnostics→ Query
Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows Vista
1
Click
Start
→ Control Panel→ Hardware and Sound→ Phone and Modem
Options
→ Modems.
2
Click the COM port for your modem
→ Properties → Diagnostics→ Query
Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
E
NSURE
THAT
YOU
ARE
CONNECTED
TO
THE
I
NTERNET
—
Ensure that you have
subscribed to an Internet provider. With the Outlook Express e-mail program
open, click File. If Work Offline has a checkmark next to it, click the checkmark to
remove it and connect to the Internet. For help, contact your Internet service
provider.