Network problems, Power problems – Dell OptiPlex 330 (Late 2007) User Manual

Page 139

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Windows XP

1.

 

Click Start® Control Panel® Mouse.

2.

 

Adjust the settings as needed.

Windows Vista:

1.

 

Click Start

® Control Panel® Hardware and Sound® Mouse.

2.

 

Adjust the settings as needed.

 

Reinstall the mouse driver —

See

Drivers

.

 

Run the Hardware Troubleshooter —

Troubleshooting Software and Hardware Problems

.

 

Network Problems

 

Check the network cable connector —

Ensure that the network cable is firmly inserted into the network connector on the back of the computer and the

network jack.

 

Check the network lights on the back of the computer —

If the link integrity light is off (see

Back Panel Connectors

), no network communication is occurring.

Replace the network cable.

 

Restart the computer and log on to the network again

 

Check your network settings —

Contact your network administrator or the person who set up your network to verify that your network settings are correct

and that the network is functioning.

 

Run the Hardware Troubleshooter —

See

Troubleshooting Software and Hardware Problems

.

 

Power Problems

 

If the power light is green and the computer is not responding —

See

Diagnostic Lights

.

 

If the power light is blinking green —

The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume

normal operation.

 

If the power light is off —

The computer is either turned off or is not receiving power.

l

 

Reseat the power cable in the power connector on the back of the computer and the electrical outlet.

l

 

Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly.

l

 

Ensure that any power strips being used are plugged into an electrical outlet and are turned on.

l

 

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

l

 

Ensure that the main power cable and front panel cable are securely connected to the system board (see

System Board Components

).

 

If the power light is blinking amber —

The computer is receiving electrical power, but an internal power problem may exist.

l

 

Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).

Ensure that all components and cables are properly installed and securely connected to the system board (see

System Board Components

and

System Board

Components

).

 

If the power light is steady amber —

A device may be malfunctioning or incorrectly installed.

l

 

Ensure that the processor power cable is securely connected to the system board power connector (POWER2) (see

System Board Components

).

l

 

Remove and then reinstall all memory modules (see

Memory

).

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

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