Installing protection agents – Dell PowerVault DP600 User Manual

Page 43

Advertising
background image

43

Note

You must open port 5718 to enable communication with the agent coordinator and

port 5719 to enable communication with the protection agent.

Installing Protection Agents

You use the Protection Agent Installation Wizard to install protection agents on servers that are

members of the same domain and servers across trusted domains.

If you need to install protection agents on servers that reside behind a firewall, see

Installing

Protection Agents behind a Firewall

in this topic.

Before you install protection agents on the computers you are going to protect, you must apply

hotfix 940349. For more information about this hotfix, see Microsoft Knowledge Base article

940349, "

Availability of a Volume Shadow Copy Service (VSS) update rollup package for

Windows Server 2003 to resolve some VSS snapshot issues

"

(http://go.microsoft.com/fwlink/?LinkId=99034).

Note

After installing Knowledge Base article 940349 and then restarting the DPM server and/or

the protected server, we recommend that you refresh the protection agents in DPM

Administration Console. To refresh the agents, in the Management task area, click

the Agents tab, select the computer, and then in the Actions pane, click Refresh

information. If you do not refresh the protection agents, Error ID: 31008 may appear

because DPM only refreshes the protection agents every 30 minutes.

If you are installing a protection agent and encounter network-related or permissions-related

issues because of domain policies, we recommend that you install the protection agent manually.

For information about manually installing a protection agent, see

Installing Protection Agents

Manually

.

For information about installing a protection agent by using a server image on the computer

without specifying the DPM server, see

Installing Protection Agents Using a Server Image

.

To install a protection agent on a server

1. In DPM Administrator Console, on the navigation bar, click Management, and then click

the Agents tab.

2. In the Actions pane, click Install.

The Protection Agent Installation Wizard starts and displays a list of available computers

in the DPM server domain. If this is the first time you have used the wizard, DPM queries

Active Directory to get a list of potential computers. After the first installation, DPM

displays the list of computers in its database, which is updated once each day by the

auto-discovery process.

3. On the Select Computers page, select one or more computers (50 maximum) from

Advertising