Remote sql server issues – Dell PowerVault DP600 User Manual

Page 72

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72

Issue

Possible Cause

Resolution

ID: 4315. The

trust

relationship

between this

workstation and

the primary

domain failed.

is unable to

connect to the

domain controller

during

installation, the

DPM installation

fails.

domain controller. In addition, verify that the DNS entries

are for the domain controller and that they are correctly

configured.

Error 820.

Setup cannot

query the

system

configuration

while

performing the

prerequisite

check on

Windows

Server 2008

operating

system.

This issue occurs

if IIS has been

installed without

all of the

components that

DPM requires.

To resolve the issue, remove IIS, and then run DPM setup

again.

Remote SQL Server Issues

The following table provides guidance for troubleshooting remote SQL Server issues.

Remote SQL Server Issues

Issue

Possible Cause

Resolution

Error 812. Report

deployment failed.

DPM setup fails if you

choose an instance of

SQL Server that is

running on a

Windows Server

2008 operating

system x64 server.

To resolve this issue, do the following:

1. Uninstall DPM 2007.

2. On the Windows Server 2008 x64 computer

running the remote instance of SQL

Server 2005, follow the steps in Knowledge

Base article 938245, "

How to install and

configure SQL Server 2005 Reporting

Services on a computer running Windows

Server 2008

"

(http://go.microsoft.com/fwlink/?LinkId=102

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