Dell INSPIRON 2600 - Manual (Page 54)

General Program Problems
A program crashes
A program stops responding
A solid blue screen appears
Error messages appear
E-Mail Problems
If Your Computer Gets Wet
1. Turn off the computer (see " Accessing Help "), disconnect the AC adapter from the computer, and then disconnect the AC adapter from the electrical
outlet.
2. Turn off any attached external devices, and disconnect them from their power sources and then from the computer.
3. Ground yourself by touching one of the metal connectors on the back of the computer.
4. Remove any installed PC Cards, and put them in a safe place to dry.
5. Remove the battery.
6. Wipe off the battery and put it in a safe place to dry.
7. Remove the hard drive.
8. Remove the memory module.
9. Open the display and place the computer right-side up across two books or similar props to let air circulate all around it. Let the computer dry for at
least 24 hours in a dry area at room temperature.
HINT: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
See the software documentation — Many software manufacturers maintain websites with information that may help you solve the problem.
Ensure that you properly installed and configured the program. Reinstall the program if necessary.
End the program
1. Simultaneously press .
2. Click the Applications tab, and then select the program that is no longer responding.
3. Click End Task.
Turn the computer off — If the computer does not respond to a keystroke or a proper shutdown, press the power button until the computer
turns off. Press the power button again to restart the computer. The solid blue screen appears because you were not able to perform a
proper Windows® shutdown. ScanDisk automatically runs during the start-up process. Follow the instructions on the screen.
Review "Error Messages" — Look up the message and take the appropriate action. See the software documentation.
Ensure that you are connected to the Internet — With the Outlook Express e-mail program open, click File. If Work Offline has a check
mark next to it, click the check mark to remove it and connect to the Internet.
Be sure that you have subscribed to an Internet service provider — Contact an Internet service provider to subscribe.
Contact your Internet service provider — Contact your Internet service provider for assistance.
CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the computer is connected to an electrical outlet, Dell
recommends that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet. Use the
utmost caution when removing wet cables from a live power source.
NOTICE: Do not use artificial means, such as a hair dryer or a fan, to speed the drying process.
CAUTION: To help prevent electrical shock, verify that the computer is thoroughly dry before continuing with the rest of this procedure.