E-mail, modem, and internet problems, Dvd drive problems, Hard drive problems – Dell Dimension 2350 User Manual
Page 37
Solving Problems
37
DVD drive problems
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles
work in all DVD drives.
Hard drive problems
E-Mail, Modem, and Internet Problems
NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while
it is connected to a digital telephone network.
T
ES T
T HE
DR I V E
W I T H
A NO T HE R
DVD — Insert another DVD to eliminate the possibility
that the original DVD is defective.
E
NSU R E
T H A T
W
IN D O W S
RE C O G NI Z E S
THE
D R IV E
— Click the Start button and click My
Computer. If the DVD drive is not listed, perform a full scan with your antivirus software to check
for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
C
L E A N
THE
D IS C
— See the
Tell Me How
help file for instructions on cleaning your DVDs. To
access help files, see page 34.
C
HE C K
F O R
IN TE RR U P T
R E Q U ES T
C O N F L I C T S
— See page 63.
R
U N
C
HE C K
D
IS K
—
1
Click the Start button and click My Computer.
2
Right-click the drive letter (local disk) that you want to scan for errors, and then click
Properties.
3
Click the Tools tab.
4
Under Error-checking, click Check Now.
5
Click Start.
C
HE C K
T H E
T E L E P H O N E
L IN E
C O N NE C T I ON
— Verify that the telephone line is connected
to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.)
Ensure that you hear a click when you insert the telephone line connector into the modem.