Reinstalling microsoft, Windows – Dell Dimension 2350 User Manual

Page 64

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64

Advanced Troubleshooting

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.dell.com | support.dell.com

Reinstalling Microsoft

®

Windows

®

XP

Before You Reinstall

If you are reinstalling the Windows XP operating system to correct a problem with a newly
installed driver, use Windows XP Device Driver Rollback (see page 60) to replace the device
driver with the previously installed version.

If Device Driver Rollback does not resolve the problem, then use System Restore (see
page 61) to return your operating system to the operating state it was in before you installed
the new device driver.

Reinstalling Windows XP

To reinstall Windows XP, perform the steps in the following sections in the order in which
they are listed.

The reinstallation process can take 1 to 2 hours to complete. After the reinstallation is
complete, you need to reinstall the device drivers, virus protection program, and other
software.

NOTICE: The

Operating System CD provides options for reinstalling Windows XP. The options

can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not
reinstall Windows XP unless instructed to do so by a Dell technical support representative.

NOTICE: To prevent conflicts with Windows XP, disable any virus protection software installed

on your computer before you reinstall Windows XP. See the documentation that came with the
software for instructions.

Preparing to Boot From the Operating System CD

1

Insert the Operating System CD into the CD or DVD drive.

2

Exit any program or utility that might run after you insert the CD.

3

Shut down (see page 30) and restart the computer.

4

Press <F12> immediately after the DELL™ logo appears.
If the operating system logo appears, wait until you see the Windows desktop, and

then shut down the computer and try again.

5

Use the arrow keys to select CD-ROM and press <Enter>.

6

When the

Press any key to boot from CD

message appears on the screen, press

any key.

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